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Lost and Stolen Credit Cards and Travellers Chequess

Special care should be taken to avoid theft while travelling. Simple precautions, such as keeping a separate record of travellers cheques and credit cards and purchasing travel insurance may prevent unpleasant situations.

If you determine that your credit cards, bank cards or travellers cheques are lost or stolen contact the relevant company immediately. Credit cards should be cancelled to avoid fraudulent use. Also, you may wish to enquire about having a new card issued here in Thailand. Travellers cheque companies will ask which cheque numbers have already been cashed and which are missing and may ask for additional information or request an interview at their office. Most will be able to issue replacement cheques in a very short amount of time.

The following list shows contact information for major credit card and travellers cheque companies and banks for Thailand and Canada:

Credit Cards

American Express:
0 2273-5544, 0 2273-0022 (24 hours)

Diners Club:
0 2238-3660 dial "0" when phone is answered (09:00-17:00)

MasterCard:
001-800-11-887-0663 (Global Toll Free Hotline)
0 2260-8572, 1-314-542-7111, 0 2256-7326 - 7, 0 2255-1525 (24 hours)

VISA:
0 2256-7326 - 7, 0 2273-7449 (24 hours)

VISA International:
001-800-11-535-0660 (Toll-free from Thailand), or 001-800-441-3485 (toll-free)

National Bank
1-514-281-3159 (call collect)
National Bank MasterCard:
1 888 969-2273

Travellers Cheques

American Express:

0 2273-5296, 0 2273-0022 (24 hours)
SEA Tour Office, 4th Floor, Siam Centre, Rama I Road

Citicorp:

0 2232-2000 ext 3390 (09:30 - 15:30)

Thomas Cook:

0 2679-5521-3 (Mon.-Fri. 08:30 - 17:00)
12th Floor, Sathorn City Tower, 175 Sathorn Tai (South) Road

VISA:

001-800-11-342-0662 (toll-free)

Heng Gref:

0 2645-3733 - 5, Fax: 0 2645-3732, Email: henggref@ksc.th.com

Canadian Banks

ScotiaCard:

1-800-4-SCOTIA (1-800-472-6842)

ScotiaBank VISA:

(416) 288-1440 (call collect)

TD Canada Trust:

1-866-567-8888

TD VISA:

(416) 983-8472 (call collect)

CIBC:

1-800-465-CIBC (2422), (514) 861-9898

CIBC VISA:

1-800-663-4575

Royal Bank:

1-800-769-2512, 514 218 2929 (call collect)

Royal Bank VISA:

(416) 974-7780 (call collect)

Bank of Montréal

(416) 286-9992

Bank of Montréal MasterCard:

1-800-361-3361

Desjardins

(514)281-9289 (call collect)

Desjardins VISA:

1-800-363-3380

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Date Modified:
2015-10-01